HP Care Pack 3 Years Premium Onsite Warranty NB Probook G11 Series Overview Get back to work quickly with HP Premium Support, which resolves most issues remotely during standard business hours. If a physical repair is needed, an HP expert is dispatched to the employee’s location, with expedited resolution.[1] Features Remote problem diagnosis and support Onsite repair or replacement Available in 3, 4 or 5-year terms Benefits Extended warranty Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses. Remote support Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution