Overview
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Benefits
We'll be there the next business day: HP provides next business day, onsite replacement of your failed hardware unit, if the problem can't be resolved remotely.
Support you can count on: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Features
Onsite hardware support- next business day
Replacement parts and materials included
Escalation management
Coverage for all HP branded components
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack Next Business Day Hardware Support - Extended Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Provided Support
- Repair
- Phone Support
- Parts Replacement
- Service Response Time
- Next Business Day - Parts and Labour
- Service Location
- On-site
- Service Duration
- 2 Year
- Product Supported
- HP LaserJet Enterprise 700 Printer M712dn, 700 Printer M712xh, M712