See: https://h20195.www2.hp.com/v2/GetPDF.aspx/4AA6-2845EEAU.pdf
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.
Protect against accidents. In the event that peril finds your PC, don’t worry—accidental damage protection covers spills, drops, falls and more.
General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Physical
- Electronic
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Provided Support
- Remote Diagnosis
- Replacement
- Repair
- Accidental Damage Protection
- Parts Replacement
- Escalation Support
- Online Support Tools Access
- Pick-up & Return
- Service Response Time
- Next Business Day - Repair
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
HP Notebooks:
http://www8.hp.com/us/en/products/oas/product-detail.html?oid=26293085#!tab=compatible_hosts